So a new update (v1.0.3) of The Daily was released Friday and for the third time running, the advice of the producers is to delete the installed version prior to updating. Here is the text of the update screen from the Apple AppStore:
Deletion Time Again!
So why am I continually calling out The Daily on these and other issues? For the simple reason that the user experience using this application continues to be awful. I don't know if the tech team continues to advise users to delete the installed app out of an abundance of caution or because improving that experience hasn't yet risen to the top of their defect list. But it bad. This is the third time this advice has been presented and coupled with my subscription experience earlier this week, somehow The Daily team isn't getting it.
Which is too bad. Earlier this week, their piece on the history of Gadhafi was not only good journalism but also used the iPad capabilities to good advantage. So to be clear, I'm continuing to expose these user experience gaffs with the hope that maybe they will finally resolve them - because I want this experiment in journalism to succeed.
UPDATE: Just so you don't think I'm the only one with a bug up the strap over this deletion deal, Ted Landau over at MacWorld asked the same question back on February 11, the day after my first post. And Ted never got a response from The Daily tech support either and he works for a site someone might actually have heard of. Nice.